Terms of Use
Veros Inc (operating as VeryAI)
Effective Date: 11 March 2025 | Last Updated: 9 July 2026
PLEASE READ THESE TERMS CAREFULLY. These Terms of Use contain important information about your legal rights, including a binding arbitration agreement and class action waiver in Section 18 (subject to specific exceptions). They limit our liability and require you to provide an indemnity in certain circumstances. By using the Service, you accept these Terms in full.
1. Introduction; Acceptance
1.1 These Terms of Use, together with the documents expressly incorporated by reference (collectively, the "Terms"), constitute a binding contract between you ("you" or "User") and Veros Inc, an exempted company incorporated with limited liability in the Cayman Islands with registration number OS-420535, doing business as "VeryAI" ("VeryAI", "we", "our" or "us"), governing your access to and use of (i) our palm-recognition biometric authentication service, (ii) the Veros Identity Provider platform, (iii) our mobile applications, websites and APIs and (iv) any related products, features and services (collectively, the "Service").
1.2 By creating an account, accessing or using the Service, or by clicking "I agree" or any equivalent control where presented, you (a) accept these Terms, our Privacy Policy and any product- or jurisdiction-specific addenda referenced below, and (b) represent that you have the legal capacity to enter into a binding contract. If you do not agree, you must not access or use the Service.
1.3 If you access or use the Service on behalf of a legal entity, you represent that you have authority to bind that entity, and the term "you" refers to that entity.
1.4 Enterprise Customers. If your access to the Service is provided through an enterprise customer that has executed a separate Master Services Agreement and/or Data Processing Agreement with VeryAI (each, an "Enterprise Agreement"), the Enterprise Agreement governs the relationship between VeryAI and the enterprise customer and prevails over these Terms in case of conflict to the extent of that conflict. Your direct relationship with VeryAI as an end user remains governed by these Terms and the Privacy Policy.
2. Definitions
2.1 Capitalised terms used but not defined in the body of these Terms have the meanings below or as set out in the Privacy Policy.
- "Account" means the registered profile assigned to a User, identified by a Pseudonymous Account Identifier.
- "Applicable Law" means all laws, regulations, codes and binding regulatory guidance applicable to the User and to VeryAI, including (without limitation) the GDPR, the UK GDPR, the CCPA/CPRA, BIPA and other Biometric Privacy Laws.
- "Biometric Data" means Palm Images, Palm Models and, where retained, Audit Images, and has the further meaning given in the Privacy Policy.
- "Biometric Privacy Laws" means the Illinois Biometric Information Privacy Act, 740 ILCS 14/ et seq. ("BIPA"); the Texas Capture or Use of Biometric Identifier Act, Tex. Bus. & Com. Code § 503.001 ("CUBI"); Washington H.B. 1493 (RCW 19.375); the New York City Biometric Identifier Information Law (NYC Admin. Code §§ 22-1201 et seq.); and any other state, federal or international law regulating the collection, use, storage, retention, disclosure, sale or destruction of biometric identifiers or biometric information.
- "Customer" means an enterprise customer that has executed a separate Master Services Agreement with VeryAI to integrate the Service.
- "Palm Image" means a full-resolution image of a User's palm captured at enrolment or verification.
- "Palm Model" means the encrypted, non-reversible mathematical representation derived from a Palm Image.
- "Audit Images" means limited, low-resolution images, crops or derived visual records of a palm capture retained solely for the security, fraud prevention, liveness detection, quality assurance, debugging, audit and abuse-prevention purposes described in Section 6.
- "Privacy Policy" means VeryAI's Privacy Policy, as updated from time to time.
- "Pseudonymous Account Identifier" means the random alphanumeric identifier assigned to a User account that does not directly identify the User.
- "Verified Content" means digital content (such as images, videos or messages) cryptographically signed using the Service to indicate its origin from a verified User.
3. Eligibility
3.1 You must be at least 18 years of age (or the age of majority in your jurisdiction, if higher) to use the Service. We do not knowingly collect Biometric Data from any individual under the age of 18. If we become aware that we have inadvertently collected Biometric Data from a minor, we will erase that data without undue delay and terminate the affected Account.
3.2 The Service is not offered to, and may not be used by, any User who is (a) the subject of any sanctions administered or enforced by the United Nations Security Council, the Office of Foreign Assets Control of the U.S. Department of the Treasury, the European Union, the United Kingdom (HMT) or other applicable sanctions authority; or (b) located in or a national or resident of any jurisdiction subject to comprehensive sanctions.
4. Account Registration; Authentication
4.1 To use the Service, you must register for an Account. Registration assigns you a Pseudonymous Account Identifier. You are not required to provide your name. Provision of an email address is optional and used solely for Account recovery and important Service notices, including security and legal notifications. If you do not provide an email address or other recovery method, you may be unable to recover your Account if you lose access to your device or credentials.
4.2 You are responsible for: (i) safeguarding access to your Account; (ii) the accuracy of any information you provide; and (iii) all activities that occur on or through your Account. You must notify us promptly of any unauthorised use of, or compromise to, your Account at security@very.org.
4.3 Where you authenticate using your palm, you must do so on your own behalf and only using your own palm. You may not enrol or verify on behalf of any other person.
5. Description of the Service
5.1 The Service uses contactless palm-recognition technology to authenticate Users. At enrolment, you capture images of your palm using your device camera. The Service processes those images, on-device or transiently on our servers, to generate a Palm Model. The full-resolution Palm Image is deleted as soon as the Palm Model has been generated. The Palm Model alone cannot be used to reconstruct a Palm Image. For clarity, this does not prevent VeryAI from retaining limited Audit Images in accordance with Section 6 and the Privacy Policy.
5.2 Subject to your express, written consent given separately at enrolment (see Section 6), the Service may also enable you to: (i) cryptographically sign Verified Content; (ii) authenticate to third-party applications that have integrated the Service; and (iii) verify identity in connection with regulated, financial or community-membership flows offered by Customers.
5.3 Verification signal only. VeryAI provides authentication and verification infrastructure only. Unless expressly agreed in a separate Enterprise Agreement, VeryAI does not determine whether any User satisfies any legal, regulatory, KYC, AML, sanctions, age, citizenship, residency, eligibility, financial-services, gaming or governmental requirement. Customers and third-party applications are solely responsible for any decisions they make based on Service outputs.
6. Biometric Information Notice; Express Written Consent
6.1 Notice and Consent. This Section 6 sets out VeryAI's biometric information notice for purposes of BIPA § 15(b) and equivalent laws. You must also provide a separate affirmative electronic consent during the in-app enrolment flow before VeryAI collects or processes your Biometric Data. That in-app consent, together with this notice, forms your written release for purposes of BIPA and equivalent laws.
6.2 Categories of Biometric Information Collected. VeryAI collects Palm Images transiently for model generation only and stores Palm Models. A "Palm Image" means a full-resolution image of your palm captured during enrolment or verification. A "Palm Model" means an encrypted, non-reversible mathematical representation derived from a Palm Image.
VeryAI may also retain limited, low-resolution images, crops or derived visual records of a palm capture solely for security, fraud prevention, liveness detection, quality assurance, debugging, audit and abuse-prevention purposes ("Audit Images"). Audit Images are not used to identify you independently of the Service, are not shared with third parties except as described in the Privacy Policy, and are subject to the same security, access-control and retention safeguards as other Biometric Data.
Palm Images, Palm Models and, where retained, Audit Images may constitute "biometric identifiers" and/or "biometric information" under BIPA, CUBI, the CPRA and equivalent laws.
6.3 Specific Purpose. Your Biometric Data is collected and used solely for the purpose of: (i) enrolling you in, and authenticating you through, the Service; (ii) cryptographically signing Verified Content at your direction; (iii) detecting and preventing fraud, spoofing, unauthorised access, duplicate accounts and other abuse of the Service; (iv) maintaining the security, integrity, accuracy and reliability of the Service; and (v) such other purposes as are strictly necessary to provide and secure the Service, including improving fraud-detection, liveness-detection, abuse-prevention, quality-assurance, debugging, audit and security mechanisms in accordance with these Terms, the Privacy Policy and the in-app consent flow. We will not use your Biometric Data for any other purpose without your separate, express, written consent.
6.4 Length of Term. Your Palm Model will be stored only as long as necessary, and in any event will be permanently destroyed at the earlier of: (a) when the initial purpose for which the Palm Model was collected has been satisfied, including upon Account closure or your use of the in-app "Erase" function; and (b) the date that is three (3) years following your last interaction with the Service.
Any Audit Images will be retained only for as long as reasonably necessary for the security, fraud-prevention, quality-assurance, debugging, audit or abuse-prevention purpose for which they were retained, and in any event no longer than the retention period stated in the Privacy Policy or VeryAI's biometric retention policy. Audit Images will be permanently destroyed at the earlier of: (i) the expiry of that retention period; (ii) the date on which they are no longer required for the purpose for which they were retained; and (iii) the date on which your Palm Model is required to be destroyed, unless a longer period is required by Applicable Law, legal process or a documented security investigation.
6.5 Storage and Security. VeryAI stores Palm Models and any retained Audit Images in an isolated, encrypted biometric environment, segregated from non-biometric account data, with access restricted to authorised personnel and service providers on a need-to-know basis and protected by encryption in transit (TLS 1.2+) and at rest (AES-256+), role-based access controls, multi-factor authentication, monitoring and regular independent security testing.
6.6 No Sale; No Profit. VeryAI does not sell, lease, trade or otherwise profit from your Biometric Data. For clarity, this does not prohibit VeryAI from charging Customers ordinary service fees for access to the Service, provided that such fees are not consideration for the sale, lease, trade or disclosure of Biometric Data.
6.7 Right to Withdraw Consent. You may withdraw your consent and require destruction of your Palm Model and any retained Audit Images at any time by using the in-app "Erase" function or by contacting privacy@very.org, subject to any retention required by Applicable Law, legal process or a documented security investigation. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal. Following withdrawal, you may not be able to continue using the Service until you re-enrol.
7. Use Restrictions
7.1 You agree that you will not, and will not permit any third party to:
- use the Service in violation of any Applicable Law or these Terms;
- use the Service to facilitate or further any unlawful, fraudulent, deceptive or harmful conduct;
- reverse-engineer, decompile, disassemble, translate, or otherwise attempt to derive the source code, algorithms or underlying technology of the Service, except to the extent that this restriction is prohibited by Applicable Law;
- interfere with, disrupt, probe, or attempt to gain unauthorised access to the Service, other Users' accounts or any systems or networks connected to the Service;
- use the Service to impersonate any other person or to misrepresent your identity, age or affiliation;
- use any automated means (bots, scrapers, harvesters or similar) to access, query or extract data from the Service without our prior written consent;
- use the Service to develop, train, fine-tune or improve any biometric, generative AI, machine learning or competing identity-verification system; or
- upload, sign or transmit through the Service any content that infringes intellectual property rights, violates privacy rights, contains malware, or is unlawful, defamatory or otherwise objectionable.
7.2 Good-faith security research. Nothing in this Section 7 prohibits good-faith security research that (i) avoids privacy violations, destruction of data and interruption or degradation of the Service; (ii) does not access, modify or exfiltrate data belonging to other Users beyond what is strictly necessary to demonstrate a vulnerability; and (iii) is promptly and responsibly disclosed to VeryAI at security@very.org. VeryAI agrees not to bring action under the Computer Fraud and Abuse Act, the Digital Millennium Copyright Act § 1201 or equivalent laws against any researcher who complies with the foregoing.
8. Intellectual Property
8.1 As between you and VeryAI, VeryAI and its licensors own all right, title and interest in and to the Service, including all software, algorithms, models, designs, documentation, trademarks, logos and trade secrets. Subject to your compliance with these Terms, VeryAI grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the VeryAI mobile application and to access and use the Service for your personal, non-commercial use (or, if you are using the Service on behalf of a Customer, in accordance with the Customer's integration). All rights not expressly granted are reserved.
8.2 You retain all rights in any User-submitted content. You grant VeryAI a worldwide, non-exclusive, royalty-free licence to host, store, copy and process your User-submitted content solely as necessary to provide and protect the Service, in accordance with the Privacy Policy.
8.3 Feedback. If you provide VeryAI with any suggestions, ideas or other feedback regarding the Service, VeryAI may use that feedback without restriction or obligation to you.
9. Verified Content
9.1 If you use the Service to sign Verified Content, you (i) are responsible for the content you sign; (ii) represent that you have the right to sign and submit the content and that doing so does not infringe the rights of any third party; and (iii) will not knowingly use the Service to sign content in a misleading, fraudulent, unlawful or infringing manner. A VeryAI signature does not verify the truth, accuracy, lawfulness or completeness of the underlying content, nor does it identify you by legal name unless a separate identity-verification process has been completed. The cryptographic signature attests only that the content was signed by an authenticated User using the Service.
10. Third-Party Applications
10.1 The Service interoperates with third-party applications integrated by Customers. Where you authorise the Service to authenticate you to a third-party application, VeryAI shares with that application only your Pseudonymous Account Identifier and limited verification metadata (timestamp, result, and any specifically authorised attributes). Palm Images, Palm Models and Audit Images are not shared with Customers or third-party applications, except as expressly authorised by you or required by Applicable Law. They may be processed by service providers acting on VeryAI's behalf, subject to appropriate contractual, security and confidentiality obligations, as described in the Privacy Policy.
10.2 Your relationship with any third-party application is governed by that application's own terms and privacy policy. VeryAI is not responsible for the practices of third-party applications.
11. Privacy
11.1 Our collection, use and disclosure of personal data is described in the Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes, among other things, your rights of access, rectification, erasure, restriction, portability, objection and consent withdrawal, and the lawful bases on which we process your data.
11.2 As described in Section 6 and the Privacy Policy, VeryAI may retain limited Audit Images solely for security, fraud prevention, liveness detection, quality assurance, debugging, audit and abuse-prevention purposes. Audit Images are treated as Biometric Data where required by Applicable Law and are subject to VeryAI's biometric retention policy, access controls and deletion procedures.
12. Service Modifications; Discontinuance
12.1 VeryAI may modify, suspend or discontinue the Service (or any feature or part of it) at any time. Where the change materially diminishes the Service, we will provide reasonable advance notice through in-app notification, email (if provided) or our website. VeryAI is not liable to you or any third party for any modification, suspension or discontinuance of the Service, except as expressly provided in these Terms.
13. Suspension; Termination
13.1 VeryAI may suspend or terminate your access to the Service immediately, with or without notice, if: (a) you breach these Terms or any Applicable Law; (b) we reasonably suspect fraudulent, abusive or harmful activity; (c) suspension is required to comply with a legal obligation or law enforcement request; or (d) we discontinue the Service. You may terminate your Account at any time through the application. Upon termination, the licence granted to you ceases and your Palm Model, any retained Audit Images and associated Account data will be removed in accordance with the Privacy Policy.
13.2 Sections 2, 6 (with respect to processing already performed), 8, 11, 14, 15, 16, 17, 18, 19, 21 and 22 will survive any termination of these Terms.
14. Disclaimer of Warranties
14.1 THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VERYAI AND ITS LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, NON-INFRINGEMENT AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE OR TRADE PRACTICE.
14.2 VERYAI DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
14.3 Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions the foregoing exclusions apply to the maximum extent permitted by law.
15. Limitation of Liability
15.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL VERYAI, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF VERYAI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
15.2 IN ANY EVENT, VERYAI'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO VERYAI FOR USE OF THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, AND (B) USD 100.
15.3 The limitations in this Section 15 do not apply to: (i) liability arising from VeryAI's gross negligence, fraud or wilful misconduct; (ii) personal injury or death caused by VeryAI's negligence; or (iii) liability that cannot be limited or excluded under Applicable Law. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages; in those jurisdictions, the limitations apply to the maximum extent permitted.
16. Indemnification
16.1 To the maximum extent permitted by Applicable Law, you will defend, indemnify and hold harmless VeryAI, its affiliates and their respective officers, directors, employees and agents from and against any third-party claims, demands, losses, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of or relating to: (i) your breach of these Terms; (ii) your violation of any Applicable Law; (iii) your infringement of any third-party right (including intellectual property and privacy rights); or (iv) any content you submit or sign through the Service.
17. Notice of Dispute; Informal Resolution
Before initiating any arbitration or court action (other than for emergency or interim equitable relief), each party agrees to attempt to resolve the dispute informally. The party raising the dispute will provide written notice to the other (at legal@very.org for VeryAI, or at the email or address on file for you), describing the nature and basis of the dispute and the relief sought. The parties will negotiate in good faith for at least sixty (60) days. The applicable limitations periods will be tolled during this informal-resolution period.
18. Binding Arbitration; Class Action Waiver
18.1 Scope; Notice. This Section 18 contains a binding arbitration agreement and class action waiver. It affects your rights as to how disputes with VeryAI are resolved. Please read it carefully. Users in the European Union, the European Economic Area, the United Kingdom and Switzerland are not bound by this Section 18 to the extent prohibited by Applicable Law; see Schedule A.
18.2 Agreement to Arbitrate. Subject to the carve-outs in Section 18.5, you and VeryAI agree that any dispute, claim or controversy between you and VeryAI arising out of or relating to these Terms or the Service, including any question regarding the existence, validity, breach, termination or enforceability of these Terms or this arbitration agreement (each, a "Dispute"), shall be referred to and finally resolved by arbitration administered by the London Court of International Arbitration ("LCIA") under the LCIA Arbitration Rules in force at the time the arbitration is commenced, as modified by these Terms. The tribunal shall consist of one arbitrator. The seat, or legal place, of the arbitration shall be the Cayman Islands. The language of the arbitration shall be English. This arbitration agreement and any non-contractual obligations arising out of or in connection with it shall be governed by Cayman Islands law, subject to any mandatory provision of Applicable Law that cannot lawfully be waived or varied by these Terms.
18.3 Class Action Waiver. YOU AND VERYAI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS, AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.
18.4 Arbitration Procedure; Costs. Subject to Applicable Law and the LCIA Arbitration Rules, the fees and costs of any arbitration, including the LCIA registration fee, LCIA administrative charges and the fees and expenses of the arbitral tribunal, shall be allocated in accordance with the LCIA Arbitration Rules and any order or award of the arbitral tribunal. Where required by Applicable Law, or where the arbitral tribunal determines that doing so is necessary to ensure that this arbitration agreement is enforceable, VeryAI may be required to advance or bear some or all of the arbitration fees and costs that would otherwise be payable by a User. Each party shall bear its own legal fees and expenses, except to the extent the arbitral tribunal determines otherwise in accordance with Applicable Law, the LCIA Arbitration Rules or these Terms. Nothing in this Section limits the tribunal's authority to award costs, fees or expenses against a party that brings a frivolous, vexatious or bad-faith claim or otherwise acts improperly in the arbitration.
18.5 Carve-Outs. Notwithstanding the above, either party may bring an individual action: (i) before any court of competent jurisdiction for a claim that qualifies for determination on a small-claims or equivalent summary basis; and (ii) for emergency or temporary equitable relief in any court of competent jurisdiction to enforce its intellectual property rights or to prevent unauthorised access to the Service. Disputes that cannot, by Applicable Law, be subject to arbitration or class-action waiver are excluded from this Section 18 to that extent only.
18.6 Right to Opt-Out. You may opt out of this arbitration agreement and class action waiver by sending written notice to legal@very.org within thirty (30) days of first accepting these Terms, stating your name and Pseudonymous Account Identifier and that you are opting out. Opt-out does not affect any other provision of these Terms.
18.7 30-Day Right to Reject Future Changes. If VeryAI makes any material change to this Section 18, you may reject the change by sending written notice to legal@very.org within thirty (30) days of the change becoming effective. The version of Section 18 in effect at the time of your rejection will continue to apply to you.
18.8 Severability. If the Class Action Waiver in Section 18.3 is found unenforceable as to any claim seeking class, collective, consolidated, representative or public injunctive relief, that claim shall proceed only before the courts of the Cayman Islands, and not in arbitration, except to the extent prohibited by Applicable Law. Any individual claims shall remain subject to arbitration under this Section 18 and shall be arbitrated first, unless prohibited by Applicable Law. If the agreement to arbitrate in Section 18.2 is found unenforceable in its entirety, you and VeryAI irrevocably submit to the exclusive jurisdiction of the courts of the Cayman Islands in respect of any Dispute, subject always to Section 19.2.
18.9 Mass Arbitration Procedure. If twenty-five (25) or more substantially similar arbitration demands are filed against VeryAI by or with the assistance of the same law firm, group of law firms, claims funder, claims administrator, co-ordinating organisation or other common representative, those demands shall be treated as "Mass Arbitration Claims". To the fullest extent permitted by Applicable Law and the LCIA Arbitration Rules, Mass Arbitration Claims shall proceed in batches of up to twenty-five (25) claims at a time. Unless otherwise directed by the LCIA Court, the arbitral tribunal or Applicable Law, any filing, registration, administrative, tribunal or other arbitration fees shall be due only in respect of that active batch. Claims not included in the active batch shall be held in abeyance pending their turn in the batching process. The parties shall co-operate in good faith with the LCIA Court, any arbitral tribunal and each other to implement a fair, efficient and cost-effective process for resolving Mass Arbitration Claims, including through staged proceedings, test cases, bellwether proceedings, consolidation or other case-management procedures where appropriate. Any applicable limitation period shall be tolled for Mass Arbitration Claims that are awaiting their batch.
19. Governing Law; Forum
19.1 These Terms and any non-contractual obligations arising out of or in connection with them are governed by and shall be construed in accordance with the laws of the Cayman Islands, without regard to any choice or conflict-of-laws rule that would require or permit the application of the laws of any jurisdiction other than the Cayman Islands. Subject to Section 18, you and VeryAI irrevocably submit to the exclusive jurisdiction of the courts of the Cayman Islands for any court proceedings arising out of or relating to these Terms, the Service or any non-contractual obligations arising out of or in connection with them, including any proceedings relating to the enforcement of an arbitral award or the grant of interim, conservatory or injunctive relief.
19.2 Mandatory consumer protection. If you are a consumer resident in a jurisdiction whose mandatory consumer-protection rules grant you rights that you cannot waive by contract (including consumers in the European Union, the European Economic Area, the United Kingdom and Switzerland), nothing in these Terms deprives you of the protection of those rules, and you may bring proceedings in your local courts in accordance with those rules.
20. Changes to Terms
20.1 VeryAI may update these Terms from time to time. We will provide notice of material changes through in-app notification, by email (if you have provided one) and by posting the updated Terms with a new "Last Updated" date. Material changes take effect no earlier than thirty (30) days after notice, except where a shorter period is required by Applicable Law or to address a security or legal risk. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms; if you do not agree, you must stop using the Service and may delete your Account.
20.2 Any material change to Section 18 (Arbitration) is subject to the rejection right in Section 18.7.
21. Notices
21.1 Notices to VeryAI must be sent to: Veros Inc, legal@very.org, with a copy to such postal address as VeryAI may publish from time to time. Notices to you may be sent by in-app notification, by email to the address (if any) associated with your Account, or by posting on our website. Notices are deemed given on the date sent.
22. General
22.1 Force Majeure. Neither party is liable for any failure or delay in performance (other than payment) caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, government action, internet disruption, telecommunications failure, denial-of-service attack or pandemic.
22.2 Severability. If any provision of these Terms is held unenforceable, the remaining provisions will continue in full force, and the unenforceable provision will be reformed to the minimum extent necessary to make it enforceable while preserving the parties' original intent.
22.3 No Waiver. The failure or delay by either party to exercise any right is not a waiver of that right.
22.4 Assignment. You may not assign or transfer these Terms or any rights or obligations under them without VeryAI's prior written consent. VeryAI may assign these Terms freely, including in connection with a merger, acquisition, reorganisation or sale of assets.
22.5 Independent Contractors; No Third-Party Beneficiaries. The parties are independent contractors. These Terms do not confer any rights on third parties except as expressly stated.
22.6 Entire Agreement. These Terms (together with the Privacy Policy and any product- or jurisdiction-specific addenda) constitute the entire agreement between you and VeryAI regarding the Service and supersede all prior agreements and understandings on the subject.
22.7 Government Users. The Service is provided as "Commercial Computer Software" and "Commercial Computer Software Documentation" under FAR 12.212 / 12.211 and DFARS 227.7202; use, duplication or disclosure by U.S. Government end users is subject to the terms of these Terms.
22.8 Contact. Veros Inc, legal@very.org. For privacy-related requests, see the Privacy Policy.
Schedule A — Jurisdiction-Specific Provisions
This Schedule A supplements and, to the extent of any conflict with the body of these Terms, prevails over the body of these Terms for Users resident in the specified jurisdictions.
1. Illinois Residents (BIPA)
In addition to Section 6 of the body of these Terms, the following supplemental notice and release applies to Illinois residents:
VeryAI is collecting, capturing or otherwise obtaining your biometric identifiers and biometric information, as those terms are defined in BIPA. By accepting these Terms, you (i) acknowledge receipt of this notice; (ii) consent to the collection, storage and use of your Biometric Data for the purposes stated; and (iii) execute a written release authorising VeryAI's collection, storage and use of your Biometric Data.
2. California Residents (CCPA/CPRA)
Your rights under the California Consumer Privacy Act (as amended by the California Privacy Rights Act) ("CCPA/CPRA") are described in the Privacy Policy, including your right to know, right to delete, right to correct, right to opt out of sale and sharing of personal information, and right to limit the use and disclosure of sensitive personal information (including biometric information). To exercise these rights, see the Privacy Policy or contact privacy@very.org. We do not sell or share (as those terms are defined in the CCPA/CPRA) your personal information.
3. EU/EEA Residents (GDPR)
3.1 Notwithstanding Section 19, if you are a consumer resident in the European Union or European Economic Area, the laws of your country of residence (including its mandatory consumer-protection laws) will apply to the extent they grant you rights that you cannot waive by contract. You retain the right to bring proceedings in the courts of your country of residence. Section 18 (Arbitration; Class Action Waiver) does not apply to you to the extent prohibited by Applicable Law. The lawful bases on which we process your personal data are described in the Privacy Policy. You may lodge a complaint with your local supervisory authority.
4. UK Residents (UK GDPR; Consumer Rights Act 2015)
Your statutory rights under the Consumer Rights Act 2015 and the UK GDPR are unaffected by these Terms. You may lodge a complaint with the UK Information Commissioner's Office.
5. Other US State Biometric Privacy Statutes (Texas, Washington, NYC, Comprehensive State Privacy Laws)
VeryAI complies with applicable state biometric privacy statutes, including CUBI (Texas), RCW 19.375 (Washington), the New York City Biometric Identifier Information Law, and the comprehensive state privacy laws of California, Virginia, Colorado, Connecticut, Utah, Oregon, Texas, Montana, Tennessee, Iowa, Indiana, Delaware, New Jersey, New Hampshire, Kentucky, Rhode Island, Maryland and Minnesota, as applicable. Where any provision of these Terms or the Privacy Policy conflicts with a mandatory provision of such a statute applicable to you, the mandatory provision prevails.
6. Quebec Residents (Law 25)
If you reside in Quebec, the provisions of Quebec's Law 25 (Act respecting the protection of personal information in the private sector) apply. You may exercise your rights of access, rectification, erasure and de-indexing by contacting privacy@very.org.